Hey there, Kiosky! 👋
We're excited to embark on this journey with you into the world of targeted communication and engagement. In this guide, we'll walk you through the process of setting up your very first campaign with Kiosk – reaching your audience effectively starts here!
Understanding Campaigns: What Are They?
So, what exactly are campaigns? Think of them as your direct line to your audience – a way to deliver important updates, share promotions, or announce special events at scale. It's your opportunity to make a meaningful connection with your customers and keep them engaged with your brand.
Campaigns enable you to:
Ensure your brand stays top-of-mind among your target audience.
Maintain ongoing relationships with your customers by staying connected -increasing customer lifetime value.
Gather feedback from your customers.
Drive revenue growth by promoting cross-selling or upselling opportunities to capitalize on existing customer relationships and increase average order value.
Educate your customers about your products or industry-related topics.
And much more! ☄️
You can start with your first campaign selecting Campaigns in the left sidebar:
Step-by-Step Guide For Your First Campaign:
Select Your Audience: Connect your HubSpot or Klaviyo account to Kiosk to access your audience data. Choose the segment you want to target with your campaign, ensuring that your message resonates with the right people.
Choose or create your template: Select a pre-designed template from your library or create a new one that aligns with your campaign goals and branding. Customise the variables with contact information from HubSpot, Klaviyo or other integrated tools.
Schedule your campaign: Timing is key! Choose the best timing for your campaign to ensure maximum impact. It depends on your target audience but remember that a phone notification is powerful, so keep opening hours in mind!
Select a name and launch!
Monitor performance: Once your campaign is live, you can keep a close eye on its performance using analytics. Keep track of responses and measure how effective your campaign has been.
Engage with your customers (optional): And don't forget to engage with any responses or inquiries promptly to nurture those valuable customer connections. Once the messages have been sent, you'll be able to find them in the Inbox under the class "Done". They will be back in your "Open" Inbox once you get a reply!
🚀 Ready to Get Started?
Now that you have the tools and know-how, it's time to unleash the power of your first campaign with Kiosk! Reach out, engage your audience, and watch your business thrive. Also, if you need any help, don't hesitate to reach out to [email protected].
Let's make magic happen! ✨